How to update ProWork to clear an outdated connection error

Last updated: September 3, 2026

If Lacerte shows an outdated connection error, update the Filed ProWork Desktop App and then try the connection again.

Update the ProWork Desktop App

  1. Open the ProWork desktop app.

  2. In the top-right corner, click your initials or the three dots. The exact option depends on which version of ProWork you currently have installed.

  3. Select About ProWork.

  4. Click Check again to check for and install the latest update.

After updating

Once the update finishes, try connecting to Lacerte again. If the outdated connection error still appears, contact Filed support so we can help troubleshoot further.