Getting support at Filed

At Filed, we want to make sure you always have the answers you need. For quick questions, you can always reference our Help Center where we’ve gathered answers to common topics like how to set up integrations and how to access your billing information.

Ways to Reach Your Filed Team

If you ever need more help, you’re not on your own. You have a whole Filed team ready to support you, and there are a few ways to get in touch:

• Chat Widget: When you’re logged in, just click the chat bubble in the bottom-right corner of any Filed page to start a conversation. Using this chat widget helps capture the client that you are currently working on helping us get you help faster!

• Email: You can always reach us at support@filed.com

Our Commitment to You

We know that when you reach out, you want answers fast. Our team strives to respond in real-time whenever possible. If you reach us outside of business hours or in a different time zone, we'll get back to you as soon as we can!